Last Updated: August 2026
Customer satisfaction is important to us.
Return Eligibility
Returns may be requested within 30 days of receiving your order.
To be eligible for a return, the product must be:
- Unused
- In its original packaging
- In resalable condition
- Accompanied by proof of purchase
Hygiene Products
Because this product is intended for personal hygiene use:
Used products are NOT eligible for return or refund.
For hygiene and safety reasons, once the product has been used, we cannot accept returns or provide refunds.
However, this does not affect any rights you may have under applicable consumer protection laws if the product is faulty, damaged on arrival, or not as described.
Damaged or Incorrect Orders
If you receive:
- A damaged item
- A defective product
- An incorrect order
Please email us within 7 days of delivery with:
- Your order number
- Photos of the product
- A description of the issue
Email:
Refund Processing
Approved refunds will be returned to the original payment method within 5–10 business days after approval.
Shipping charges are generally non-refundable unless required by applicable law.