Shipping policy
Last Updated: August 2026
Order Processing
Orders are typically processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Estimated delivery times:
- New Zealand: 5–10 business days
- Australia: 5–12 business days
- United States: 7–15 business days
- Canada: 7–15 business days
- United Kingdom: 7–15 business days
- Europe: 7–20 business days
Actual delivery times may vary depending on your location and courier performance.
Order Tracking
A tracking number will be emailed once your order has been dispatched.
Delays
Shipping delays caused by customs, weather conditions, courier disruptions, or public holidays are beyond our control.
For shipping enquiries, contact: